Terms of Service
Wishlist Power Terms of Service
These Terms of Service (the "Terms") govern access to and use of the Wishlist Power Shopify application and related services (the "Services") provided by Maestrooo SAS, 11 rue René Goscinny, 75013 Paris, France ("Maestrooo," "we," "us" or "our").
1. Agreement and authority
These Terms are between Maestrooo and the person or legal entity that installs, accesses or uses the Services (the "Merchant" or "you"). By installing, accessing or using Wishlist Power, you accept these Terms. If you act for a company or other organisation, you represent that you have authority to bind it.
If you do not agree to these Terms, do not install or use the Services.
2. The Services
Wishlist Power enables merchants to add, configure and manage wishlist functionality for their Shopify stores. Features may include registered and guest wishlists, merchant analytics, imports and exports, Shopify Flow and customer-metafield functionality, and optional merchant-configured integrations.
We may improve, modify or discontinue features from time to time. We will provide reasonable notice where a change materially reduces paid core functionality, unless immediate action is required for security, legal compliance, Shopify platform changes or circumstances outside our reasonable control.
3. Shopify
Wishlist Power is made available for use with Shopify but is provided by Maestrooo, not Shopify. Your Shopify account and use of Shopify remain governed by your agreements with Shopify. You authorise Maestrooo to access and use Shopify APIs and store data only as needed to provide the Services and follow your configuration and instructions.
You are responsible for maintaining an eligible Shopify store, granting the permissions required by the Services and complying with Shopify’s applicable terms and policies.
4. Merchant responsibilities
You are responsible for:
- your store, products, content and relationships with shoppers;
- configuring and using the Services lawfully and in accordance with these Terms;
- providing legally required privacy notices and obtaining any permissions or consents required for your use of wishlist functionality and optional integrations;
- the legality, accuracy and integrity of data you submit or direct us to process;
- keeping your Shopify and authorised-user accounts secure and promptly reporting suspected unauthorised access; and
- responding to shopper requests when you are the controller of their personal data.
You must not submit special-category or similarly sensitive personal data to Wishlist Power unless we have expressly agreed in writing.
5. Acceptable use
You must not, and must not permit anyone to:
- use the Services unlawfully, fraudulently or to infringe another person’s rights;
- introduce malware, disrupt the Services, bypass access controls or probe for vulnerabilities without our written permission;
- attempt to gain unauthorised access to another merchant’s or shopper’s information;
- reverse engineer, decompile or copy the Services except to the limited extent such a restriction is prohibited by law;
- resell, sublicense or provide the Services to third parties as a standalone service without our written permission; or
- use the Services to develop or train a competing product in a manner that infringes our intellectual-property rights.
6. Plans, charges and taxes
Available plans, included usage, trial terms and current charges are shown in the Shopify App Store or within the Services. Charges are generally billed through Shopify and are subject to Shopify’s billing procedures. By selecting a paid plan, you authorise Shopify to charge the applicable amounts.
Unless stated otherwise or required by law, charges are non-refundable and exclude applicable taxes. We may change future prices or plan features on reasonable prior notice. A price change will not apply retroactively to a completed billing period.
7. Merchant data
As between the parties, you retain your rights in data you or your shoppers provide through your store ("Merchant Data"). You grant Maestrooo a limited, non-exclusive right to host, copy, transmit, display and otherwise process Merchant Data only as needed to provide, secure, maintain and support the Services, comply with law and follow your documented instructions.
You represent that you have all rights and lawful bases needed for Maestrooo to process Merchant Data as contemplated by these Terms.
8. Privacy and data processing
Our Privacy Policy explains how we handle personal data when acting as controller.
Where Maestrooo processes shopper personal data on your behalf, the Wishlist Power Data Processing Addendum ("DPA") is incorporated into and forms part of these Terms. If the DPA conflicts with these Terms regarding the processing of Merchant Data, the DPA prevails.
9. Optional integrations and third-party services
You may configure the Services to interact with Shopify Flow, Shopify customer metafields, Klaviyo, Google Analytics 4, Meta Pixel, TikTok Pixel or other third-party services. You decide whether to enable those integrations and are responsible for your accounts, configuration and agreements with the applicable providers.
We are not responsible for third-party services, their availability or their independent processing of information, except to the extent a provider acts as our subprocessor as described in the DPA.
10. Intellectual property and feedback
Maestrooo and its licensors retain all rights in the Services, software, documentation, designs, trademarks and related technology, excluding Merchant Data. Subject to these Terms and payment of applicable charges, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your Shopify business during the term.
If you provide suggestions or feedback, you permit us to use them without restriction or payment, provided we do not identify you publicly without permission.
11. Confidentiality
Each party may receive non-public information that should reasonably be understood as confidential. The receiving party will protect it using reasonable care, use it only for the agreement and disclose it only to personnel and providers who need it and are subject to confidentiality obligations. This section does not apply to information that is public through no breach, already lawfully known, independently developed or lawfully received from another source.
A party may disclose confidential information when legally required, where permitted after giving reasonable prior notice to the other party.
12. Security
We maintain reasonable technical and organisational measures designed to protect Merchant Data. Additional measures applicable to shopper personal data are described in the DPA. You remain responsible for securing your Shopify account, devices, credentials and store configuration.
13. Availability and support
We aim to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation. Maintenance, Shopify changes, third-party outages, security events and circumstances outside our reasonable control may affect availability.
Support requests may be sent to app-wishlist-power@maestrooo.com. Unless separately agreed in writing, no specific response or resolution time applies.
14. Suspension
We may suspend access where reasonably necessary to address a security risk, unlawful use, material breach, non-payment, a Shopify requirement or a threat to the Services or other users. Where practicable, we will give notice and an opportunity to remedy the issue.
15. Term and termination
These Terms begin when you accept them, install Wishlist Power or first use the Services and continue until terminated. You may terminate by uninstalling Wishlist Power and stopping all use. We may terminate for material breach that is not remedied within a reasonable period after notice, or immediately where continued service would be unlawful or create a material security risk.
After uninstall, active store and shopper data is retained for a 30-day reinstall grace period. Reinstallation during that period cancels scheduled deletion. If you do not reinstall, deletion begins promptly after the grace period, subject to the DPA, backup cycles and legal retention requirements.
Sections that by their nature should survive termination—including payment obligations, intellectual property, confidentiality, disclaimers, liability, dispute provisions and data-protection obligations—will survive.
16. Warranties and disclaimers
Each party represents that it has authority to enter into these Terms. We warrant that we will provide the Services with reasonable care and skill.
Except for express warranties in these Terms and to the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that every Shopify theme, third-party integration or future Shopify platform change will remain compatible without modification.
17. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory data-protection obligations.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, punitive or consequential damages, or loss of profits, revenue, goodwill or anticipated savings.
To the maximum extent permitted by law, each party’s aggregate liability arising out of or relating to the Services and these Terms will not exceed the greater of EUR 100 and the charges paid or payable by you for Wishlist Power during the 12 months preceding the event giving rise to liability. This limitation applies across all claims in the aggregate.
18. Indemnification
You will defend and indemnify Maestrooo against third-party claims, damages and reasonable costs arising from your store content, unlawful use of the Services, breach of Sections 4 or 5, or violation of another person’s rights, except to the extent caused by Maestrooo’s breach, negligence or misconduct. Maestrooo will give prompt notice and reasonable cooperation, and you may control the defence provided no settlement admits fault by or imposes non-monetary obligations on Maestrooo without our consent.
19. Governing law and disputes
These Terms are governed by French law, without regard to conflict-of-law rules. Before filing a claim, the parties will attempt in good faith for at least 30 days to resolve the dispute through written notice. Subject to mandatory law, the courts of Paris, France have exclusive jurisdiction.
20. Changes to these Terms
We may update these Terms to reflect changes to the Services, law, security or our business. We will post the updated version and revise the date above. Where a change materially affects your rights, we will provide reasonable additional notice where practicable. Continued use after the effective date constitutes acceptance to the extent permitted by law.
21. General
Neither party may assign these Terms without the other’s consent, except that either party may assign them in connection with a merger, reorganisation or sale of substantially all relevant assets, provided the assignee assumes the obligations. Maestrooo may use subcontractors as permitted by the DPA.
Neither party is liable for delay caused by events beyond its reasonable control. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. These Terms, the DPA and documents expressly incorporated into them are the entire agreement concerning the Services and supersede prior discussions on that subject.
22. Contact
Maestrooo SAS
11 rue René Goscinny
75013 Paris, France